Hi,
I received my camera yesterday (Model SXJ01ZM) and after connecting it to my smartphone via the Mi Home app for Android I was notified about the availability of a firmware update for the camera. I decided to update it, and it started doing so, there was a progress screen with the completion %, BUT half way someone called me to my mobile phone, and since then the progress % did not update, it got stuck, and the camera is shown offline ever since in "Mi home" app. Now the camera has the led light in orange color, no blinking, and this doesn't change no matter how many times I do press the reset button or for how long I press it. Reset should prompt the voice message to connect the camera, but I can't hear anything. Disconnecting the USB power cable doesn't fix it either.
What can I do to recover it?
It is a pity I just saw it work for a minute
Best regards,
Miguel
I received my camera yesterday (Model SXJ01ZM) and after connecting it to my smartphone via the Mi Home app for Android I was notified about the availability of a firmware update for the camera. I decided to update it, and it started doing so, there was a progress screen with the completion %, BUT half way someone called me to my mobile phone, and since then the progress % did not update, it got stuck, and the camera is shown offline ever since in "Mi home" app. Now the camera has the led light in orange color, no blinking, and this doesn't change no matter how many times I do press the reset button or for how long I press it. Reset should prompt the voice message to connect the camera, but I can't hear anything. Disconnecting the USB power cable doesn't fix it either.
What can I do to recover it?
It is a pity I just saw it work for a minute
Best regards,
Miguel
