vacuum cleaner

Hello I bought this cleaner, new. Used it for two days and now It doesn't turn left anymore. I tried using the remote control functionality via the mobile app and I can freely move forward / right but when I press left what happens is the following it tries to turn left for a milli second then...

Just got my Xiaomi X10 vacuum cleaner, followed the instructions for quick startup but the vacuum cleaner doesn't react to anything. It's on the dock now for like 5 hours, the power and home buttons are "breathing", but that's it. I can't turn it on, nor reset it. Also the app can't find it so I...

Just got my Xiaomi X10 vacuum cleaner, followed the instructions for quick startup but the vacuum cleaner doesn't react to anything. It's on the dock now for like 5 hours, the power and home buttons are "breathing", but that's it. I can't turn it on, nor reset it. Also the app can't find it so I...

Less than 1 year using, mop 3c doesn't mop properly. It makes a strange noise (imagine it being forced to move with the wheels blocked, vibrating the equipament), moisture the floor, move some centimeters to the right, goes back, moisture the floor again... repeat all again and doesn't get out...